Core Technical Skills

Hands-on experience in Linux server management, web hosting, troubleshooting, and enterprise support tools.

Linux Administration

RHEL, SSH, Shell commands, user management, permissions, backups, server troubleshooting.

Web & Database

Apache, MySQL, phpMyAdmin, WordPress, WHM/cPanel, website migration and optimization.

Networking & Email

DNS, SSL/TLS, SMTP, IMAP, POP3, MX records, mail delivery troubleshooting.

Professional Highlights

L1 & L2 Support

Resolved hosting, cloud, and application issues via email and ticketing tools within SLA.

Monitoring & RCA

Monitored infrastructure using Splunk and performed root cause analysis to prevent recurring issues.

Server & Migration Support

Handled website migrations, DNS updates, SSL installation, and cloud account setup with minimal downtime.

About Me

I am a Technical Support Engineer with 1.5+ years of experience managing Linux (RHEL) servers, hosting platforms, and cloud-hosted applications. I specialize in troubleshooting production issues, monitoring systems using Splunk, administering Apache and MySQL, and ensuring high system availability and performance. Currently seeking opportunities as a System Administrator or System Engineer.

My Profile

System Administrator | Technical Support Engineer
Ravi Kumar P

Experience in Linux server administration, Apache, MySQL, DNS, SSL/TLS, hosting support, and incident management.

Tools & Technologies

Hands-on experience with enterprise support, monitoring, and workflow management tools.
Splunk – Server monitoring and log analysis

Splunk – Server monitoring and log analysis

"Monitored server logs, identified errors, and performed log analysis for issue diagnosis.."

Zendesk & Jira – Incident and SLA management

Zendesk & Jira – Incident and SLA management

"Managed incidents, tracked SLAs, handled escalations, and ensured timely issue resolution."

Confluence & Pega – Documentation and workflow tracking

Confluence & Pega – Documentation and workflow tracking

"Shared knowledge base articles, documented solutions, and managed workflow processes."

Blog

Contact Me

Get in touch with me for any inquiries or opportunities. Here’s my contact information for your convenience.

Get in Touch

From 

Mysore, Karnataka, India

Contact

I’m available for Technical Support opportunities.

Email: ravi@email.com

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